Michael Heinrich is the president and one of the founders of Joon, a national business communications company that delivers cloud-based solutions catered to the individual needs of small to enterprise-level businesses. With more than 20 years of experience and a strong background and expertise in telecommunication’s software products and services segments, Michael founded the company back in 2005 when it was known as Voice-Ring. Michael’s first company, Touch-Talk, Inc., was the first Interactive Voice Response (IVR) software tools company to use a hardware bus-style communications mechanism designed to allow software modules to communicate more efficiently.